Real-Time Order Confirmation
Once you place your order, you’ll receive an instant confirmation via email along with a summary of your purchase.
Need Assistance?
Our customer care team is available to guide you through any questions you may have — before or after your purchase.
🚚 Shipping & Delivery Details
Processing Time
All orders are processed within 1–3 business days. For custom or personalized items, please allow 3–5 days.
Delivery Timeframes
Tracked Shipping
Every order includes tracking. Once dispatched, you’ll receive an email with your tracking number and a link to follow your shipment in real-time.
Free Shipping
Enjoy free standard shipping on all orders over £100.
📦 Elegant & Secure Packaging
Your jewelry will arrive in our signature F&F Jewellery gift box — perfect for gifting or safekeeping. All packaging is recyclable and designed to protect your items during transit.
❗Important Notes
Duties & Taxes: International customers are responsible for any customs duties or taxes upon delivery.
Delivery Delays: While we strive for prompt delivery, external factors like holidays or customs clearance may cause delays.
💬 Questions?
If you have any concerns about your order or delivery, our friendly support team is here to help.
📧 Email: lnfo@fandfjewellery.com
📞 Phone: 03218257466
