Terms & Conditions – F&F Jewellery

By using our website (https://fandfjewellery.com/), you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before shopping with us.

1. General Information

F&F Jewellery is an online jewelry store offering handcrafted, ethically sourced products. These Terms apply to all visitors, customers, and users of the website.

2. Use of Website

You agree to use this website for lawful purposes only. You must not misuse our website, attempt unauthorized access, or transmit harmful code or spam.

3. Products & Descriptions

We make every effort to accurately display our products, including colors, sizes, and materials. However, variations may occur due to screen settings and handmade craftsmanship. We reserve the right to change product details and pricing without notice.

4. Orders & Payment

All orders are subject to acceptance and availability.
Prices are listed in GBP and include applicable taxes unless otherwise stated.
We accept major credit/debit cards and PayPal.
You will receive an email confirmation upon placing an order.

5. Shipping & Delivery

Please refer to our Shipping & Delivery page for full details. Shipping times are estimates and may vary depending on location and customs processes.

6. Returns & Exchanges

We accept returns within 14 days of delivery on unused, non-customized items in their original packaging. Custom orders and earrings (for hygiene reasons) are non-refundable unless defective. See our Returns Policy for more.

7. Intellectual Property

All content on this site — including logos, images, text, and product designs — is the property of F&F Jewellery and protected by copyright laws. You may not reproduce or use content without written permission.

8. Limitation of Liability

We are not liable for any direct, indirect, or consequential damages arising from the use of our website or products. This includes delays, interruptions, or technical issues beyond our control.